Legal

Terms of Service

Last updated: March 2026. Please read these terms carefully before using our website or placing an order.

1. Acceptance of Terms

By accessing or using the Neogenesis BioLabs website and purchasing any products, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree, you are prohibited from using this site.

2. Research Use Only

All products sold on this website are intended exclusively for laboratory and scientific research. They are not for human or animal consumption. By purchasing, you confirm you are a qualified researcher and will use products solely for research purposes. See our full Research Use Policy.

3. Eligibility

You must be at least 18 years of age and a qualified researcher or representative of a research institution to purchase from Neogenesis BioLabs. We reserve the right to refuse orders at our sole discretion.

4. Orders and Payment

All orders are subject to acceptance and availability. Prices are subject to change without notice. We reserve the right to cancel any order for any reason. Payment must be completed in full before orders are processed and shipped.

5. Shipping and Delivery

We ship to addresses within the United States. Delivery times are estimates only. Neogenesis BioLabs is not responsible for delays caused by carriers, customs, or circumstances beyond our control. Risk of loss passes to the buyer upon delivery to the carrier.

6. Returns and Refunds

Due to the nature of research compounds, all sales are final. We do not accept returns or issue refunds except in cases of verified product defects or errors on our part. See our Refund Policy for details.

7. Limitation of Liability

Neogenesis BioLabs shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our products or website. Our total liability shall not exceed the amount paid for the specific product giving rise to the claim.

8. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of Neogenesis BioLabs and is protected by applicable intellectual property laws. You may not reproduce or use any content without our express written permission.

9. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the United States. Any disputes shall be resolved in the appropriate courts of jurisdiction.

10. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our website after changes constitutes acceptance of the updated terms.