Legal & Compliance
Privacy Policy
Neogenesis BioLabs is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information.
Information We Collect
We collect your email address, shipping and billing address, and order history. Payment information is processed securely by our payment provider — we do not store card details.
How We Use It
Your information is used solely to process orders, send shipping updates, respond to inquiries, and comply with legal obligations. We do not sell or share your data for marketing.
Data Security
We implement industry-standard security measures. All transactions are encrypted via SSL. Payment processing is handled by PCI-compliant third-party providers.
Cookies
Our website uses cookies to maintain your session, remember your cart, and improve site functionality. By using our site, you consent to the use of cookies.
Third-Party Services
We use payment processors (Stripe, PayPal), shipping carriers (USPS, UPS), and email service providers. These services may process your data under their own privacy policies.
Your Rights
You have the right to access, correct, or delete your personal data at any time. Contact us to exercise these rights or with any privacy-related questions.